Finnish earnings-related pension provider Ilmarinen has announced it is initiating change negotiations, which will see around 33 employees made redundant, as online services increase.
The provider said the business areas involved in the change negotiations include insurance and pension services personnel, as well as employees in the customer relations line and the work ability risk management and rehabilitation line.
Overall, it predicted that around 250 staff will be affected by the outcomes, with changes to employment contracts for some, and unspecified “minor changes” for the majority of the target group.
Ilmarinen head of HR and communications, Sami Ärilä, said: “Work has decreased and will continue to decrease as customer behaviour changes. Online services have increased and customers’ need to contact our experts has decreased significantly.
“At the same time, we have developed our own processes and operating methods to make them even more efficient. That is why we are planning to adjust our staffing levels and make changes to job descriptions to reflect the changed situation.”
Ilmarinen said its plans and the impact on staff will be specified as the negotiation process progresses.
Negotiations will begin on 23 January and last for at least three weeks.
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